If you’re unable to attend a class, please cancel your reservation through your online account at least 4 hours before the scheduled class time.

If you need to cancel within the 4-hour window, please call or text 780-598-9642, and we will remove you from the class.

Late cancellations or no-shows will result in a $15 fee or the loss of a class credit, depending on your membership or package.

Please note that cancellations sent through social media will not be accepted.

If you’re running late for class, please call or text 780-598-9642 to let us know. We allow a 5 minute grace period after the scheduled class start time.

The grace period is meant to accommodate the occasional delay, not something to depend on regularly. If late arrivals become frequent, our front desk team may limit or deny entry to class.

We also ask that you be respectful of your instructor and fellow members, as arriving after class has begun can disrupt the flow of the session and the experience for others.

If it’s your first time visiting our studio, please arrive 10–15 minutes before class. This gives us time to show you around the space, answer any questions, and help you get settled before class begins.

If you haven’t already created an online account or completed our waiver form, these will need to be done prior to entering the class.

Our studio is located downtown at 8520 Manning Ave. The main entrance is next to MVP Barbers and Lux Nail Studio. Once inside, take the elevator or stairs to the 2nd floor, turn left, and we’re the first door on the left.

The building’s main doors are open from 6am to 6pm. If you’re attending a class outside of these hours, please call or text us so we can let you in.

All Auto-Pay Memberships require a minimum 3-month commitment. After that period, you may cancel at any time with 30 days’ notice before your next billing cycle to avoid being charged.

Please note that Monthly Unlimited Memberships, Punch Passes, Drop-ins, and Intro Offers are non-refundable.

Auto-pay memberships can be paused for up to 3 months per year. To request a pause, please email us at info@thedistrictymm.com and we’ll take care of it for you.

We offer discounts on auto-pay memberships for first responders, teachers/students, and seniors (65+). To learn more, please inquire in-studio or email us at info@thedistrictymm.com. Proof of employment or a student ID will be required to qualify.

Please note that discounts are not available on Punch Passes or Intro Offers.

We understand that plans can change, and we truly appreciate your commitment to our workshops. Because our facilitators dedicate significant time and care to preparing each session, we have the following cancellation policy in place.

Cancellations made within 7 days of the scheduled workshop are non refundable. Please note that select workshops are fully non refundable, and this will be clearly indicated on the individual workshop page.

If you have an injury, please let your instructor know at the start of class so they can offer suitable modifications and guidance.

If you are recovering from a serious injury, please get clearance from your physician before participating in any classes to ensure your safety.

If you feel comfortable exercising, you can participate in most of our classes. Prenatal-friendly classes are clearly marked in the class descriptions when booking through Mindbody.

Please inform your instructor at the beginning of class so they can provide appropriate modifications and guidance if needed. For safety reasons, we cannot allow participation in classes that are not designated as prenatal-friendly.

We ask that phones not be brought into the studio during class to respect the privacy and experience of everyone. Please wait until after class to take photos.

If you need to have your phone with you for on-call work or emergency purposes, please let the front desk and your instructor know so they are aware.

Anyone 18 or older can attend classes independently. Participants aged 16-17 may join with a signed liability waiver from a parent or legal guardian. For safety reasons, those under 16 are not able to participate in classes.